02 Aug Project Online Tour
15 Jul 5 Areas of Focus for a Government EPMO
On Demand - The concept of an Enterprise Program Management Office in government organizations has existed for many years. The challenge of improving program management through better process and tools remains a priority. The ultimate goal of improved program performance at the organizational level is still...
01 Jul 3 Key Considerations When Setting Up a Service Desk
Let’s start off by clarifying that service desks are no longer solely for IT. IT Service Management has evolved into a broader Enterprise Service Management approach, one that encompasses the entire organization, not just IT alone.
03 Jun Service Management for the Enterprise
Date: Sept 29, 2015 9 AM PST - Businesses today are beginning to realize that focusing on service excellence will provide the edge required to succeed in today’s increasingly competitive and dynamic business environment. Enterprise Service Management provides the model and tools to excel in the...
25 Jul PPM for the Modern IT Organization – Extending its Reach with Integration
The following key trends are compelling progressive IT organizations to adopt an integration strategy to help facilitate improvements & innovations. While this impacts IT business as a whole, the focus of this blog post will be on the value of integration for IT PPM. SaaS /...
